Honeybeads, Jewelry by Melissa
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Frequently Asked Questions

Table of Contents

  1. What are Swarovski Crystals?
  2. Is "Sterling" Silver pure silver?
  3. What about the "string" used in your jewelry?
  4. What are "Bali" beads?
  5. Do you accept Credit Cards?
  6. Why Paypal?  Can't I just give you my Credit Card number direct?
  7. What is your return policy?
  8. How do I figure out the right bracelet size?

What are Swarovski Crystals?

We use genuine Swarovski crystals & Swarovski pearls in our jewelry. Imported from their factory in Austria, Swarovski crystals are made from the finest crystal lead glass, cut and ground with such precision that they sparkle as brilliantly as diamonds. Swarovski uses only high lead content crystal glass, typically a full 32% of the glass is lead and lead oxide. The presence of the lead increases the index of refraction, bringing it closer to that of diamond. The sparkle comes from light bouncing off internal surfaces in the lead crystal. This is what gives the lead glass beads an attractive sparkle and heavier weight than cheaper forms of glass.

Simply put, Swarovski crystals are the best crystal beads available, and that is why we use them in our jewelry.

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Is "Sterling" Silver pure silver?

Pure silver is too soft to be used in jewelry.  Sterling Silver is 92.5% silver and 7.5% copper.  Copper is added to make the fine silver more durable and longer lasting.

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What about the "string" used in your jewelry?

We use only Soft Flex® Wire in our jewelry as we feel it is the strongest, highest quality strand available.  Soft Flex® Wire is constructed of either 21 or 49 micro woven, stainless steel wires, braided together and then nylon coated. This micro-wire technology gives you the most flexible and knottable stainless steel available. It is hypoallergenic and marine quality - it can be worn in and out of the water.

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What are "Bali" beads?

Bali beads add character and beauty to many of our jewelry designs.  They are handmade from Sterling Silver by Balinese crafters in Indonesia.

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Do you accept Credit Cards?

Yes, through Paypal.

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Why Paypal?  Can't I just give you my Credit Card number direct?

We choose not to receive any financial information from our customers directly.  Paypal is the most popular payment portal on the web.  Their security measures go far beyond what we would be capable of offering.  We collect only the information required to deliver your order (name, address, email, etc.) and let Paypal take care of arranging for payments.  Paypal does not share any of the financial information (credit card numbers) you give during the checkout process with us.  They only return confirmation of payments received.  Refer to our Privacy Notice for more information on our commitment to protecting your privacy.

The checkout process, when using the Paypal option, is very streamlined and simple to use.  You do not even need to have an account or create a new one to use your credit card when paying with Paypal.

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What is your return policy?

I think you will be pleasantly surprised at the quality and beauty of my product. However, more than anything, I want your experience with Honeybeads to be a good one. Much of my business comes from referrals and unsatisfied customers do not send their friends and family members to my site. Recognizing this, if you are not completely satisfied with our jewelry for any reason, simply send me an email to let me know so I can gather your information. Then just return the item to me within 14 days for a full refund (less shipping charges).

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How do I figure out the right bracelet size?

Using a flexible tape measure or a string and straight ruler, take a snug measurement of your wrist and add one inch.  Pick the closest standard size to this or enter the exact measurement in the custom size box.

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